Whitelist Instructions

A Whitelist is a list of e-mail addresses that you want to receive e-mail from. By adding an address to your Whitelist, you are telling the e-mail system not to filter e-mail from that address. Follow the instructions below to add us to your Whitelist, to ensure that you receive our e-mails. We use the following email addresses to communicate; webmaster@laplanteenterprises.net . It is to your benefit to Whitelist it in the manner described below for your system.

AOL New E-mail Recipients You will need to add our "From" address,  webmaster@laplanteenterprises.net to your AOL address book:

1. Click the "Mail Options" menu and select "Address Book".
2. Wait for the "Address Book" window to pop up, then click the "Add" button.
3. Wait for the "Address Card for New Contact" window to load.
4. Once loaded, cut and paste webmaster@laplanteenterprises.net into the "Other e-mail" field.
5. Make our From address the "Primary e-mail" address by checking the associated check box.
6. Click the "Save" button.

Existing E-mail Recipients If you are already a subscriber but our e-mail isn’t getting through, our e-mail may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If our e-mail is in your AOL Spam Folder, open our e-mail and click the "This Is Not Spam" button. Last, please add webmaster@laplanteenterprises.net into your Address Book as outlined in our new e-mail recipients info above. Yahoo New E-mail Recipients You will need to set up a filter to redirect our e-mail into your inbox:

1. Open your mailbox and click on "Options" (upper right hand corner).
2. Select "Filters" (center "Management" column).
3. Click the Add link on the Filters page.
4. Update the "From" header: rule with the following two pieces of information: "contains" and "@laplanteenterprises.net"". This essentially allows the mail server to identify our e-mail based on the e-mail "From" address.
5. Click the Choose Folder pull down menu and select inbox.
6. Select the "Add Filter" button.

Existing E-mail Recipients If you are already a subscriber but our e-mail is not getting through, check if the e-mail is in your Yahoo Bulk Folder. If our e-mail is there, open our e-mail and click the "Not Spam" button. Next, check to see if the e-mail’s address is in your "Blocked Addresses" list. If you see any of our above addresses on this list, select it and click the "Remove Block" button. Last, if you have not done so, please set up a filter as outlined in our new e-mail recipients info above. Hotmail / MSN New E-mail Recipients You will need to add our domain, @laplanteenterprises.netto your Hotmail Safe List:

1. Open your mailbox and click "Options" (upper right hand corner).
2. Click the "Junk e-mail Protection" link (top of page).
3. Select the "Mailing List" link (2nd from bottom).
4. Copy and paste @laplanteenterprises.netinto the dialog box titled "Type an address or domain."
5. Click the "Add" button next to the dialog box.

Existing E-mail Recipients If you are already a subscriber but our e-mail is not getting through, make sure that the e-mail is not being sent to your Junk e-mail Folder. If our e-mail is there, open the e-mail and click the "Not Junk" button. Next, check to see if the e-mail’s address is in your Blocked Senders list. If you see webmaster@laplanteenterprises.net on this list, select it and click the "Remove" button. Finally, if you have not done so, add webmaster@laplanteenterprises.net into your Safe List as outlined in our new e-mail recipients info above. Gmail New E-mail Recipients You will need to add our "From" addresses, webmaster@laplanteenterprises.net to your Gmail Contacts List:

1. Click "Contacts" along the left side of any Gmail page.
2. Click "Add Contact".
3. Copy and paste our "From" address, webmaster@laplanteenterprises.net, into the "Primary E-mail Address" dialog box.
4. Click "Save".

Existing E-mail Recipients If you are already a subscriber but our e-mail isn’t getting through, make sure that the e-mail has not been mistakenly marked as Spam:

1. Click "Spam" along the left side of any Gmail page.
2. Checkmark the box next to our e-mail .
3. Click "Not Spam" button at the top.

Mozilla Thunderbird New E-mail Recipients You will need to add our "From" address webmaster@laplanteenterprises.net to your Thunderbird Address Book and configure your Junk Mail Controls to Whitelist your address book. Add our "From" address into your Personal Address Book:

1. Click the "Address Book" button.
2. Make sure the "Personal Address Book" is highlighted.
3. Click the "New Card" button. This will launch a new card window that has 3 tabs: Contact, Address & Other.
4. Under the "Contact" tab, copy and paste our "From" address, webmaster@laplanteenterprises.net into the e-mail dialog box.
5. Click "OK"

Whitelist your Personal Address Book:

1. From the main drop down menu, select "Tools › Junk Mail Controls…"
2. This will launch the "Junk Mail Controls" window that has two tabs: "Settings" and "Adaptive Filter"
3. Under the "Settings" tab, update the "Whitelists" module by selecting "Personal Address Book" from the pull down menu and then checkmark the box next to "Do not mark messages as junk mail."
4. Click "OK"

Existing E-mail Recipients Initially, the automatic junk mail detection for incoming messages might not be very accurate and you should check your Junk folder to see if our e-mails and newsletters have been mistakenly detected as junk. To prevent this from happening in the future, you need to mark our e-mails and newsletters as not junk. Do this by right-clicking on our e-mail and choose "Mark › As Not Junk". Netscape Mail New E-mail Recipients Netscape Mail Web-Based e-mail has no filters and spam protection. Therefore, you can enjoy our e-mails without do anything further, because it will not be mistakenly filtered. Outlook 2003 New E-mail Recipients You will need to add our "From" address or domain webmaster@laplanteenterprises.net to your Safe Senders list:

1. On the Tools menu, click "Options".
2. On the Preferences tab, click "Junk E-mail".
3. On the Safe Senders tab, click "Add".
4. In the Add address, copy and paste in our "From" address, webmaster@laplanteenterprises.net and Click "OK".

OR

1. From the main inbox screen, right click on the received e-mail.
2. Click on "Junk E-mail" in the menu.
3. Select "Add Sender’s Domain" @laplanteenterprises.net, "Safe Senders List".

Existing E-mail Recipients If the Junk e-mail Filter accidentally catches our e-mail, you can simply add our From addresses or domains,

1. webmaster@laplanteenterprises.net and Click "OK". and no future e-mail from us will be inspected by the filter. The instructions are outlined above in our new e-mail recipients info above.

Others If you use a Web mail system or e-mail application not listed above, the instructions for Whitelisting our address will depend on the specific e-mail program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this. In most cases, just adding our "From" address webmaster@laplanteenterprises.net your address book, safe list, Whitelist or contact list will be sufficient. Spam Cop If you’re using Spam Cop to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your Whitelist. Here’s how:

1. Open your browser and go to this page: http://webmail.spamcop.net/
2. Log into your SpamCop account
3. Click on the "Options" icon in the toolbar
4. Under Mail Management (in the middle), click "Spam Cop Tools"
5. Select "Manage your personal Whitelist"
6. Near the bottom, Click where it reads "Click here to add to your Whitelist"
7. Enter webmaster@laplanteenterprises.net in the first empty slot
8. Click "Submit"

Spam Butcher If you’re using Spam Butcher to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your Known Senders list. Here’s how:

1. Open Spam Butcher and click the "Configure" button
2. Select the "Known Senders" tab
3. Under Known Good Senders and Recipients, click "Add"
4. Enter webmaster@laplanteenterprises.net in the "From" line
5. Click "OK"

Spam Assassin If you’re using Spam Assassin to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to the Whitelist in your User Preferences. Here’s how:

1. Search your hard drive for the Spam Assassin folder, then open it
2. In that folder should be a file named "user_prefs". Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
3. Make a new(blank) line in the file. On that line, enter Whitelist_from, followed by a space, then webmaster@laplanteenterprises.net
4. Save the file and close it

Spam Eater If you’re using Spam Eater to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your list of Approved Senders. Here’s how:

1. On the Spam Eater sidebar, click "Filters"
2. Select the "Approved Senders" tab
3. Click "Add Filter"
4. In the Address space, enter webmaster@laplanteenterprises.net
5. For Address Type, select "Full e-mail Address"
6. Click "OK"

Spam Killer If you’re using McAfee’s Spam Killer to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your list of Friends. Here’s how: On the Spam Killer sidebar, click "Friends"

1. Click "Add"
2. Enter the address webmaster@laplanteenterprises.net
3. Click "OK"

Spam Net If you’re using Cloudmark’s Spam Net to filter your incoming e-mail, you can exempt your e-mails from the filtering process by     adding webmaster@laplanteenterprises.net to your Whitelist. Here’s how:

1. Open your Outlook Inbox.
2. On the Cloudmark Spam Net toolbar, click "Options"
3. Click "Advanced"
4. Select the "Whitelist" tab
5. Click the "Add button"
6. Enter webmaster@laplanteenterprises.net and click the "OK" button
7. Click "OK" again, then "Yes", then "OK" one last time.

Spam Pal If you’re using Spam Pal to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your Whitelist. Here’s how:

1. When Spam Pal is running, find the Spam Pal icon in your Windows system tray and right-click on it.
2. Select "Add to Whitelist"
3. Enter webmaster@laplanteenterprises.net
4. Click "Add"

Spam Sleuth If you’re using Spam Sleuth to filter your incoming e-mail, you can exempt e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your list of Friends. Here’s how:

1. Open Spam Sleuth
2. From the File menu, select "Configure"
3. In the Friends category, make sure "Active" is selected.
4. In the space provided for the list, make a new (blank) line and on it enter webmaster@laplanteenterprises.net.
5. Click "OK"

Spam Inspector If you’re using Spam Inspector to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your list of Friends. Here’s how:

1. Open Outlook
2. On the "Spam Inspector" menu or toolbar, find and select "Manage Friends List"
3. In the Add a New Friend area, select "E-mail"
4. Enter webmaster@laplanteenterprises.net
5. Click the ">>" (Add) button
6. Click "Close"

Spam Interceptor If you’re using Spam Interceptor to filter your incoming e-mail, you can exempt your e-mails from the filtering process by adding webmaster@laplanteenterprises.net to your list of Trusted Senders. Here’s how:

1. Open Spam Interceptor and select "Authentication Lists"
2. Click "Trusted"
3. Enter webmaster@laplanteenterprises.net
4. Click "Add"

If you have any questions or suggestions feel free to contact us.